Warranty and Repair

We understand that maintenance and repair are a regular component of eyewear. To ensure our eyewear is kept to a standard, we provide a range of services to safeguard quality.

Warranties are provided across the board, with coverage for all manufacturing issues or defects for 12 months. Our highly trained teams can also help with repair issues, while dedicated support from individual brands will handle larger problems.

For maintenance, our staff are more than happy to assist and offer care services, to ensure your eyewear is kept in its best possible shape.

You can also enjoy Eye Wonder Optical Boutique's repair services for particular retail brands for items purchased from other retailers. Please contact us if you have any questions or concerns in this regard.

Please contact us to enquire about the availability of repair service.

Scope of Warranty

Your eyewear deserves professional care. We honor the original manufacturer's warranty of at least one year for all-optical products. This includes basic repair services for manufacturer defects. The warranty period may vary for different brands and products. To find the coverage period for your specific pair, check the invoice provided with your purchase, or email us at hello@eyewonderoptical.com and we will be happy to assist you.

*Our free maintenance services do not cover lenses of sunglasses and discontinued models. For damages caused by misuse or abuse, a maintenance fee will apply.


You will not be required to pay fees for repairs due to manufacturing defects during the warranty period. However, repairs of damage caused by abuse or misuse may require additional fees, depending on the brand’s warranty. Before we repair the product, we will inform you of any necessary charges based on the level of damage and confirm that you want to proceed.

60-Day Lens Guarantee

Comfort and quality are our promise to you. If your prescription eyewear doesn’t feel right, you can bring them to us along with your invoice within 60 days of purchase, and we will arrange a follow-up appointment with our professional optometrists to see how we can make it right.

*This guarantee applies only to prescription lenses sold at Eye Wonder Optical Boutique.